Canadian owned·Canadian-made water systemsHonest Water systems, built in Barrie, Ontario
Hard water? You already know. Buy a softener online. Locally owned in Keswick, Ontario

About Honest Water

A water treatment company built on one idea: fix what is there and prove it.

Our story

Founded on a straight answer and proof

Honest Water grew out of hands-on water treatment work inside a York Region plumbing company. In that time we saw the same thing over and over: softeners sold without anyone checking they worked, iron filters on wells nobody had tested for pH, UV lamps behind dirty sleeves, and homeowners paying rent on equipment that never suited their water.

So we built a company that does water and only water. Every softener is sized from your town's real hardness number and read before and after install. We recommend testing every well before treating it. And when the numbers say you do not need anything, we say that too.

We are based in Keswick and work about an hour out across York Region, Simcoe County and Durham Region: north to Barrie and Orillia, east to Beaverton and Brock, south to Whitby and Richmond Hill. Town water, wells and lake intakes. See all the towns we serve.

Honest Water embroidered patch on a work jacket
Honest Water
2×
Hardness readings at every install, before and after
19
Towns across York, Simcoe and Durham
3
Regions served from Keswick
1
Job: water treatment, nothing else
What we do

Softeners, well testing and treatment, nothing else

Water softeners for hard town water, read before and after install, and salt-free conditioners. In-depth well water testing on site and through an Ontario laboratory. Whole-home sediment and carbon filtration. Reverse osmosis and PFAS treatment at the kitchen tap. Iron, sulphur and tannin filters, UV disinfection and full well and lake water systems. Service and maintenance on any brand, and commercial systems for restaurants, salons, clinics and small buildings.

  • Whole home: softeners, filtration, conditioners and chlorine removal
  • Drinking water: reverse osmosis, PFAS and pharmaceuticals, lead
  • Well and lake: in-depth well testing, iron and sulphur, UV, cottage systems
  • Service: filter changes, maintenance plans and commercial treatment
How we work

What you can expect from Honest Water

Proof at install

We read your hardness before and after. You see both numbers.

Upfront, honest pricing

A fixed written price from your town's hardness and your household. On a well, from your test results.

Sized to your water

Sized from your town's hardness number or, on a well, your test results. Not a showroom guess.

Otto with a hand raised, making the Honest Water pledge
Our pledge
Upfront pricing

How upfront pricing works in practice

1

Tell us your town

Town, water source and household. On a well, we book a test.

2

Fixed price

A fixed written price from your town's hardness and your household. On a well, from your test results.

3

Before and after

Hardness read at your tap before and after install.

4

Installed cleanly

Installed with a bypass, programmed from your reading, and checked so you know it worked.

Common questions

Questions about Honest Water

Why water only? +
Because doing one thing well beats doing ten things adequately. Water treatment is a field of its own, with its own testing, chemistry and equipment. We treat it as the whole job.
Are you related to a plumbing company? +
Honest Water grew out of years of water treatment work done inside a York Region plumbing business. We spun it out so that testing, filtration and treatment could get the focus they deserve. For a drain, a water heater or a leak, call our sister company, AquaTec Plumbing.
Do you sell a particular brand? +
We install Honest Water systems, built in Barrie, Ontario by one Canadian manufacturer, so parts, media and warranty support are one call away. Your hardness, your household and, on a well, your test decide which system and which stages, and nothing we recommend is tied to a commission.
What if my water is soft? +
Then we tell you not to buy a softener. A few supplies around here are soft, like Innisfil's Churchill system. Check your town's page for the official number.
Get a free water test

Your water is hard. Let's fix it.

Tell us your town and household and we quote the softener. On a well, we test first.

Buy a softener, skip the visit

289-221-5382Call or text to book a time that suits you.

Get a free water test

We test your water at your home for free and show you the hardness. Already sure? Skip the visit and buy your softener online.

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